Farmers' Guest House blog
August 11th, 2014

Improving the guest experience every square foot of the way

Best Galena Bed & Breakfast

improving the guest experienceWhen Don & Susan Steffan purchased the Farmers Guest House in Galena, Illinois, they knew the large common rooms were the reason for so many group reservations, but it didn’t take long to realize that the cluttered upstairs library was wasted space.  Guests were using their tablets and iPads for reading and were sitting in the larger, brighter living room or the terraced grounds while the library took time to clean and maintain only to sit empty. As the changes to the inn made by the new owners began attracting younger guests, the need for the library was non-existent. Other services, however, were becoming more popular, including massage services.

Spa Services at Farmers Guest House Galena

The inn did a fair number of massages each year, but with the size of the historic rooms, couples massages could only be done in the three suites and not the other six standard rooms. Many guests felt they were missing out, and, the massage therapists lugged their heavy tables up the stairs and through the halls for every appointment.

The solution was The Studio at Farmers Guest House.  The investment in folding screens, massage tables, paint, décor and new audio equipment, turned the cluttered old library into a trendy oasis. The investment has improved the bed and breakfast experience for hundreds of guests already.

improving the guest experienceMany guests book spa services in-advance, but guests can also book their massages after check-in.  We have even noticed that guests walk past the open door of The Studio and the inviting massage tables are a too hard to resist.  The massage therapists are delighted, the guests enjoy an unmatched amenity not found at any other in-town bed and breakfast, and guests leave rested, rejuvenated and revitalized. Check out The Studio at Farmers Guest House.

Book your trip and discover why Farmers Guest House is your reason to visit Galena.

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